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Delivery Information

Terms for shipping and delivery of the order.

To ship the customer's order, he can use either the already existing address that he has declared as a customer or an alternative address that he can declare when he arrives at the checkout. The information about the delivery time of the products is calculated per working days from the time of the order to the time of shipment.

The delivery is always made with the courier company Geniki Taxydromiki or ACS Courier and the customer will receive the product within 15 working days from the moment the shipment to the seller has been completed. Shipping costs are free to all of Greece and Cyprus. If the customer has not received the shipment or related notice within 30 days of shipment, please contact customer service at

Courier company undertakes to deliver the parcel to the customer's home in the time period stated by the seller. In the event that the customer is absent or unable to receive, General Post will return another two working days. If the customer is absent, General Post will call the contact number provided by the customer. From then on, General Post will not bring the customer's parcel again, but the customer will have to pick it up from the branch that has undertaken its delivery.

Upon completion of an order, i.e. from the moment the parcel has been delivered to General Post, the customer has at his disposal a shipping number that he can use to search for his parcel on the website